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Emarsys integration

Seamlessly sync contact data and triggerable events from your Experiences by Jebbit to your Emarsys lists. Collected attributes map directly to Emarsys contact fields. Additionally, a "Jebbit Event" is sent for campaign automation in Emarsys.

Before you begin

  • Request the integration with our team.

  • Confirm you have an active Emarsys account with API access.

  • Gather your Emarsys API credentials (Username and Secret).

  • Defined the specific data fields you intend to map from your experience to Emarsys.


Create an Emarsys integration

Follow these steps to securely provide Experiences by Jebbit with access for the integration.

Create an API user name and secret

  1. Log into your Emarsys instance.

  2. Or, under Admin > Security Settings in the Emarsys application, create the API username and matching secret key.

  3. Check off all permissions for the following roles:

    • contact

    • contactlist

    • field

    • externalevent

  4. Go to the contact section in Emarsys.

  5. Click View List for the desired contact list.

  6. Copy the Contact List ID from the page URL.

  7. Provide the Contact List ID to Experiences by Jebbit.

Experiences by Jebbit uses the provided API username and secret to configure authentication according to Emarsys' API requirements.

Copy API Integration Information to a .txt file

  1. Copy the API user name, secret key and Contact List ID into a .txt file.

  2. Include your name and company name in the name of your .txt file.

Add your credentials in the platform

Once you have the required credentials and endpoint details, add them directly to your integration in the platform.

Note: All integration credentials are now managed directly within the platform. From the Integrations module, you can name your integration, enter the required credentials, and configure your field mappings — no file submission required.


Set up an email trigger in Emarsys

For detailed instructions on creating a triggered email in Emarsys, consult the Emarsys support documentation. Use the "Jebbit Event" as the Trigger Source.


Next steps

  • Our integrations team will be notified once your integration is configured, and will be in contact regarding timelines and testing.

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