BlueConic

The Acoustic integration in Experiences by Jebbit enables you to create and update contact information in real-time from users who interact with your Jebbit Experiences. Connect Experiences by Jebbit directly to a specific List or Relational Table for usage in Acoustic Campaign.

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<a href="https://help.jebbit.com/en/articles/246974-integrations-overview" rel="nofollow noopener noreferrer" target="_blank">Request an integration</a> from our team.

Confirm you have access to your Acoustic client ID, Client secret, and Organization ID.

Admin access to your Experiences by Jebbit account to perform these actions.

- <a href="https://help.jebbit.com/en/articles/246974-integrations-overview" rel="nofollow noopener noreferrer" target="_blank">Request an integration</a> from our team.
- Confirm you have access to your Acoustic client ID, Client secret, and Organization ID.
- Admin access to your Experiences by Jebbit account to perform these actions.

Follow these steps to securely provide Experiences by Jebbit with access for the integration.

Define your API application in your Acoustic account

Navigate to Organization Settings &gt; Application Account Access to obtain the credentials which you need to provide to Jebbit.

Select Add Application. The next page will prompt you for the Name of the Application you are creating access for and a brief description.

Enter a name and description that will easily identify which application is connecting to your data in Campaign.

After you click Add, you will be able to see your Client ID and Client Secret. You will want to securely embed these tokens within your application.

1. Navigate to Organization Settings &gt; Application Account Access to obtain the credentials which you need to provide to Jebbit.
2. Select Add Application. The next page will prompt you for the Name of the Application you are creating access for and a brief description.
3. Enter a name and description that will easily identify which application is connecting to your data in Campaign.
4. After you click Add, you will be able to see your Client ID and Client Secret. You will want to securely embed these tokens within your application.

Associate a user to an application after setting up your application.

Choose an Application and User Account from the dropdown and click Add. After the token is created, it is emailed to the user who created the User Application access request, and to the Principle Org admin.

1. Associate a user to an application after setting up your application.
2. Click Add Account Access.
3. Choose an Application and User Account from the dropdown and click Add. After the token is created, it is emailed to the user who created the User Application access request, and to the Principle Org admin.

Note: Refresh tokens do not expire unless the user’s access is revoked from the Organization’s Settings for that application.

Once you obtain your Client ID, Client Secret, and Refresh Tokens, you will be able to generate your own Access Tokens.

Choose an Application and user Account from the dropdown and click Add. After the token is created, it is emailed to the user who created the User Application access request, and to the Principle Org admin.

1. Once you obtain your Client ID, Client Secret, and Refresh Tokens, you will be able to generate your own Access Tokens.
2. Choose an Application and user Account from the dropdown and click Add. After the token is created, it is emailed to the user who created the User Application access request, and to the Principle Org admin.

Identify the correct POD that corresponds to the organization account.

Copy API Integration Information to a .txt file

Copy the API Client ID, secret, Refresh token, endpoint into a .txt file. 

Include your name and company name in the name of your .txt file.

1. Copy the API Client ID, secret, Refresh token, endpoint into a .txt file. 
2. Include your name and company name in the name of your .txt file.

Example file ​File Name:

Submit your .txt file via Dropbox ile request

Transfer the information from your .txt file <a href="https://www.dropbox.com/request/E9rAoVS4S3t4LNJxVAfh" rel="nofollow noopener noreferrer" target="_blank">using the provided URL</a>.

1. Transfer the information from your .txt file <a href="https://www.dropbox.com/request/E9rAoVS4S3t4LNJxVAfh" rel="nofollow noopener noreferrer" target="_blank">using the provided URL</a>.

Our integrations team will be notified once this information is submitted, and will be in contact with you regarding timelines and testing. 

- Our integrations team will be notified once this information is submitted, and will be in contact with you regarding timelines and testing. 