Custom Fields in Experiences by Jebbit allow you to define and send additional key-value data points from your campaigns to integrated systems. These fields are essential for enriching integrations with data such as geolocation, language, source IDs, or access tokens enabling your system of record to route and process information correctly.
This setup is designed to be self-serve, empowering you to manage integration-specific metadata without relying on engineering support.
Before you begin
Ensure your Experiences by Jebbit account has an integration set up and configured by the Solutions Engineering team.
Confirm that Admin-level permissions are enabled on your account. If not, contact your Customer Success Representative.
Collaborate with your technical team to determine what metadata is required by your system of record.
Configure Custom Fields at the brand level
By creating a custom field, you are essentially setting up key-value pairs which will be passed with every user session to your platform we are integrated with.
Click the dropdown in the upper-right of your screen and select Settings.
Scroll to the bottom and select Custom Fields.
Click Set Custom Fields.
Enter a name and value.
Optionally pre-populate values that can be reused in multiple campaigns (e.g.,
"Chicago","English").To secure sensitive data (such as API keys), select the Obfuscate checkbox. Obfuscated values will appear hashed in the UI but will pass correctly to the integration.
To apply a field automatically to all campaigns, select Send custom field values to all campaigns.
Click Done.
Tip: Brand-level fields are reusable across all campaigns and serve as a time-saving measure for commonly used data.
Assign Custom Fields to a campaign
Open the desired campaign.
Click More in the top-right toolbar.
Select Custom Fields from the dropdown.
A modal will open, showing all available brand-level custom fields.
For each field:
Enter a value or select from predefined ones.
If values were left blank at the brand level, you can define them here per campaign.
Click Done. Once everything is set up and saved for a campaign, the fields will be passed into your integration.
Next steps
Test your campaign to confirm that the correct field data is being passed to your integrated system.
Confirm with your technical team that data is correctly mapped and received.
FAQ
I don't see the option to set up Custom Fields within my account?
Users need to have Admin permission in order to manage Custom Fields. Reach out to your Custom Success Representative if you need help with your user permissions.
I've set up Custom Fields, but I don't see them included in user sessions yet?
Setting up Custom Fields is not fully self-serve. The Experiences by Jebbit team will need to help you out to get the process started. If you are not seeing Custom Fields included in user sessions, yet then you may need our team to set something up for you first. Reach out to us for more assistance with this.
Are values required for every field?
It is not required to set up values for every field you create. You’ll want to add values if the same ones will be reused across campaigns. When predefined on the settings page, these values appear as a dropdown during campaign setup.
Can I create or update Custom Fields within a campaign?
All the fields you set up under Settings will appear in the campaign modal. You can also create a new Custom Field from this modal if needed. If certain values will differ from campaign to campaign, avoid setting those at the Settings level. Instead, define the field there and enter the specific value at the campaign level when needed.