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Braze integration

Updated over a week ago

The Braze Integration in Experiences by Jebbit allows you to send user responses directly to Braze, enabling personalized, real-time messaging based on declared data collected through your experiences. This data can then be utilized to drive marketing initiatives like personalized email campaigns and triggers. Experiences by Jebbit can also send custom events to Braze and update a user’s global subscription state based on their opt-in preferences.


Before you begin

  • Request an integration with our team.

  • Ensure you have attributes mapped to your experience(s) that you would like passed to Braze.

  • Gather your Braze instance REST API endpoint URL and API key.

Requirement

Origin

Access

Description

Braze App Group REST API Key

Braze platform

Developer Console > Rest API Keys

Please create an API Key with all permissions checked under “User Data” and also enable us to set subscription states for new Braze submissions. Provide this key via Dropbox File Request here.

Braze API Endpoint

Braze platform

Check out our listed endpoints or open a support ticket.

We currently support the user data endpoint specifically, but a request for a different endpoint can be supported.


Create a Braze integration

  1. Select Attributes > Integrations from the navigation.

  2. Select the Braze integration from the integrations menu.

  3. Select Connect.

  4. Enter your Braze instance REST API endpoint URL and API key.

  5. Click Save.


Customization

We currently support the user data endpoint and the email lists & addresses endpoint, however, requests for different endpoints can be supported. Attribute field names can also be customized to your preference.

Using this integration

If you want additional attributes from Jebbit in Braze, simply map the new attribute in your Jebbit account. The new attribute will automatically show in Braze as you collect data for that attribute.

Personalization

  1. To utilize Jebbit attributes collected in Braze for personalized marketing content, you can use “Liquid Tags” to pull in custom attributes from a user profile.

  2. The custom events that Jebbit fires can be used for segmentation purposes within Braze. The custom events and their triggers can be personalized to your liking.

Note: The attribute ID you have set in Experiences by Jebbit is how the attribute field name will be shown in Braze.


Next steps

  • Now that you have your Experiences by Jebbit data flowing into your Braze account, use it to drive your marketing initiatives.

  • An Experiences by Jebbit engineer assigned to your integration will push through a test submission to Braze so you are able to see exactly how the data will look in your Braze environment. This will be the final step prior to activating the integration.

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