Outcomes are a great way to personalize an experience by directing users to the most relevant recommendations or content based on how they respond to questions. You can build outcomes in several ways and include multiple products within a single outcome.
Creating Outcomes
Follow the steps below to create an outcome -
Add an outcome screen to your experience from the screen library. This screen displays the outcome result to the user.
Navigate to the Add Outcomes section using the Builder Map main navigation bar to create your outcomes. You can also access the Standard Outcome menu from the left-side panel within the screen editor.
Click the + icon on the bottom tab to manually add outcome buckets. Enter the required descriptors: Outcome Name (for internal reporting), Heading, Image, Description, and URL.
Add additional products by clicking the Add Products to this Outcome tab. A pop-up menu appears where you can add additional product elements. You can include up to 24 additional products per outcome, in addition to one main product. You can also categorize these products.
Optionally, customize trigger texts, trigger emails, and social cards using the right-side sub-panel menu.
To add multiple outcomes efficiently, download the .csv file template, add your outcome information, and upload it to the UI.
Outcome Logic Types
Within the Outcome Menu, you can select between two logic options: Matching or Scoring Logic.
Matching Outcomes uses a points-based system to match users to relevant Outcomes. This logic is used to match users to their best-fit options by weighing their various responses. This type of Outcome is great for product and personality match experiences.
Scoring Outcomes are used to indicate correct and incorrect responses, and then match users to an Outcome based on several correct responses. Scoring Outcomes are great for Trivia and education-based experiences.
Configuring Outcome Logic
After creating outcomes, access the Outcome Logic tab on the left-side panel menu. This section is where you connect user responses to outcomes using either Matching or Scoring logic. Follow the specific guides for configuring Matching or Scoring outcomes for detailed steps.
Next Steps
Consider adding outcome elements to any screen in your experience, though adding them to the last screen is recommended to direct the end-user back to your site.
Frequently Asked Questions
How many Outcomes can I create?
There is no limit to the amount of Outcomes you can create. However, if you plan to create over thirty Outcomes, then you may have an easier time using the import and export option instead. This would allow you to create your outcomes in a .csv file, and then import the file into Jebbit.
Can I show more than one Product per Outcome?
Yes! You can show up to 24 additional products per Outcome, in addition to one main product per Outcome.
Can I group Products into Categories?
Yes! You can assign Products to Categories as you add them. This will make it so Products assigned to the same Category are grouped together on the results screen.
Can I add outcomes on any screen?
You sure can! You can add Outcome elements into any screen. However, we always recommend adding outcomes on the last screen so that you can redirect the end-user to your site!