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Experience Workbench Overview

Updated over a month ago

The Experiences Workbench is your central library in for creating, organizing, and managing experiences such as quizzes, guides, lookbooks, and surveys. Use the workbench to search, sort, filter, preview, duplicate, templatize, and archive experiences so you and your team can work efficiently and consistently.

Before you begin

  • Establish a simple naming convention for your experiences (for example, Brand – Campaign – Channel – Month Year).


Workbench layout and controls

  • Main navigation bar: Access Builder, Reporting, and Attributes.

  • Brand environment switcher: Switch among brand environments at the top right.

  • Search: Find experiences by name.

  • Sort by: Order experiences (for example, by Last updated).

  • Filter by: Narrow the library by campaign status. You can hover over each status to review definitions:

    • Active: More than 25 views in the past 24 hours.

    • Inactive: Fewer than 25 views in the past 24 hours.

    • Inactive (disabled): Deactivated manually or due to limits; launch link redirects to default link in settings.

    • In‑Design: Created but not published.

    • Testing: Published with some traffic but not yet active.

    • Launched: Date first became active (25+ views in 24 hours).

    • Last active: Last date the campaign was active.

  • Start a new experience: Create from scratch or a template.

  • Experience cards: Each shows a thumbnail, tags, menu, and last edited details.


Experience card menu options

  • Edit: Open the experience in the Builder to edit.

  • Preview/Full screen preview: Test before publishing.

  • Duplicate: Copy in same brand environment.

  • Copy to new brand: Copy to another brand environment.

  • Templatize: Save as a reusable template.

  • Inspiration Hub settings: Manage how the experience appears in the Inspiration Hub.

  • Disable: Pause participation. The launch link will redirect to a page letting users know that the campaign is not available.

  • Rename: Update the name of your experience.

  • Analytics: View KPIs.

  • Archive: Remove from everyday views without deletion.

Tip: To unarchive and re‑enable an experience, go to the Filter by tab, select the Archived filter, click Apply, locate the experience, and then select Unarchive from the card menu options. This will enable the experience for use.


Next steps

  • Identify high‑performing experiences from Analytics and templatize them for reuse.

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