The file uploader is a feature that can be added to any Jebbit experience - the tool itself allows your audience to easily upload any file type directly into your experience!
We have seen brands use this feature to collect user-generated content (UGC) such as selfies, photos of receipts, Tik Toks, resumés and more! We often see the UGC collected within these experiences repurposed for other marketing efforts or in conjunction with a sweepstakes.
Before you begin
Determine the objective of collecting files. Are you gathering UGC for a campaign, contest, or feedback?
If you require the uploader to be in a language other than English, note that this customization requires coordination with the Studio Team and additional lead time.
Add file uploader
Follow these steps to add a File Uploader element to a screen:
In the Editor, select Add Elements.
Click the File Uploader button to add the element to the screen.
Next steps
Preview and test the experience to ensure the uploader functions as intended.
Once satisfied, publish your experience to make it live for your audience.
FAQ
Can users upload more than one file at a time?
Yes, the default limit is 10 files.
What is the file size limit on what can be uploaded?
The file max size is 10MB.
Can I change the language of the uploader?
This is currently a custom request that can be handled by our Studio Team and requires a lead time to implement.
What types of files are accepted?
Pretty much all main file types are accepted: .csvs, .pngs, .jpgs, .pdfs, and more.
How can I edit the message that appears after a file is uploaded, in my experience?
Navigate to the design tab via the builder map. To edit the message shown after a file is uploaded, go to the Edit Error Messaging section in the style guide. Locate the file uploader field. Click the color box to adjust the text color if needed. Each error type has a default message displayed in grey, simply type your custom message into the textbox to override it. Once you've made your changes, click Save to apply them. This allows you to control the messaging users see when a file upload triggers an error or requires a customized response.